decision-making process for risk management and quality management

Consider the decision-making process for risk management and quality management and answer the following questions: 1. Which step in the decision-making process do you think is most underutilized or difficult to complete? What would you do to change it or make it easier? 2. What information would you say is most overlooked when making risk – and quality-management decisions? What do you think is the cause of this? How would you remedy it?