Conflict Resolution Paper Guidelines
The purpose of this assignment is to learn how to identify and effectively manage conflicts that arise in care delivery settings resulting in better management of patient care, including appropriate delegation. You will gain insight into conflict management strategies and develop a plan to collaborate with a potential nurse leader about the conflict and its impact in a practice setting.
Course Outcomes
Completion of this assignment enables the student to meet the following course outcomes.
CO1: Apply leadership concepts, skills, and decision making in the provision of high-quality nursing care, healthcare team management, and the oversight and accountability for care delivery in a variety of settings. (PO2)
CO3: Participate in the development and implementation of imaginative and creative strategies to enable systems to change. (PO7)
CO6: Develop a personal awareness of complex organizational systems, and integrate values and beliefs with organizational mission. (PO7)
CO7: Apply leadership concepts in the development and initiation of effective plans for the microsystems and system-wide practice improvements that will improve the quality of healthcare delivery. (POs 2 and 3)
Due Dates
Submit your paper by Sunday, 11:59 p.m. MT, end of Week 3.
Points
This assignment is worth 200 points.
Directions
Read Finkelman (2016), Chapter 13: Improving Teamwork: Collaboration, Coordination, and Conflict Resolution, section on Negotiation and Conflict Resolution, pp. 324-333.
Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care. Decide if delegation was an issue in the conflict. This should be from your practice setting or prelicensure experiences.
Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
Identify the type of conflict. Explain your rationale for selecting this type.
Outline the four stages of conflict, as described in our text, and how they relate to your example.
Propose strategies to resolve the conflict. Search scholarly sources in the library and the Internet for evidence on what may be effective.
Discuss if delegation was an issue in the conflict. Be specific.
Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to employ to deal with the conflict.
Describe the rationale for selecting the best strategy.
Provide a summary or conclusion about this experience or assignment and how you may deal with conflict more effectively in the future.
Type your paper using Microsoft Word 2010 or later.
Follow APA format. Consult your APA manual, and consider using the APA resources provided by Chamberlain.
Write a 5-7 page paper (not including the title or References pages) using APA format that includes the following.
Describe an unresolved (recurring) conflict that you experienced or observed. Identify the type of conflict.
Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
Outline the four stages of conflict, as described in Finkelman, and how the stages relate to your example. Decide if delegation was an issue in the conflict. Be specific.
Describe the strategies for conflict resolution and how you would collaborate with a nurse leader to resolve the conflict. Cites the course textbook and two scholarly sources.
Provide a conclusion or summary about this experience and how you may deal with conflict more effectively in the future.
Submit by the end of Week 3.
Week 5: Nursing Care Models Paper
Nursing Care Models Paper Guidelines
Updated 7/23/2017
Purpose
The purpose of this assignment is to identify nursing care models utilized in today’s various health care settings and enhance your knowledge of how models impact the management of care and may influence delegation. You will assess the effectiveness of models and determine how you would collaborate with a nurse leader to identify opportunities for improvement to ensure quality, safety and staff satisfaction.
Course Outcomes
Completion of this assignment enables the student to meet the following course outcomes.
CO1: Apply leadership concepts, skills, and decision making in the provision of high quality nursing care, healthcare team management, and the oversight and accountability for care delivery in a variety of settings. (PO2)
CO2: Implement patient safety and quality improvement initiatives within the context of the interprofessional team through communication and relationship building. (PO3)
CO3: Participate in the development and implementation of imaginative and creative strategies to enable systems to change. (PO7)
CO6: Develop a personal awareness of complex organizational systems and integrate values and beliefs with organizational mission. (PO7)
CO7: Apply leadership concepts in the development and initiation of effective plans for the microsystems and/or system-wide practice improvements that will improve the quality of healthcare delivery. (PO2, and 3)
CO8: Apply concepts of quality and safety using structure, process, and outcome measures to identify clinical questions as the beginning process of changing current practice. (PO8)
Due Dates
Submit by Sunday, 11:59 p.m. MT, end of Week 5.
Rubric
Click to view and download the NR447 Nursing Care Models Paper Rubric (Links to an external site.)Links to an external site..
Points
This assignment is worth 200 points.
Directions
Read your text, Finkelman (2016), pp- 111-116.
Observe staff in delivery of nursing care provided. Practice settings may vary depending on availability.
Identify the model of nursing care that you observed. Be specific about what you observed, who was doing what, when, how and what led you to identify the particular model.
Write a 5-7 page paper that includes the following:
Review and summarize two scholarly resources (not including your text) related to the nursing care model you observed in the practice setting.
Review and summarize two scholarly resources (not including your text) related to a nursing care model that is different from the one you observed in the practice setting.
Discuss your observations about how the current nursing care model is being implemented. Be specific.
Recommend a different nursing care model that could be implemented to improve quality of nursing care, safety and staff satisfaction. Be specific.
Provide a summary/conclusion about this experience/assignment and what you learned about nursing care models.
Write your paper using APA format using Microsoft Office 2010 or later.
Submit your paper no later than 11:59 p.m. MT on Sunday by the end of Week 5.
Week 6: Performance Measurement PowerPoint Slide Show
Performance Measurement PowerPoint Slideshow Guidelines
Update 4/27/2017
Purpose
The purpose of this PowerPoint presentation is to locate and compare performance measurement data on common health conditions for the hospitals in your area. You will investigate the Centers for Medicare and Medicaid Services websites and locate hospital compare data for hospitals within a 50-mile radius of the community where you are working or had your prelicensure clinical experiences. You will prepare a PowerPoint presentation and share the results of your findings. Opportunities for improving performance measurement indicators will be shared.
Course Outcomes
Completion of this assignment enables the student to meet the following course outcomes.
CO1: Apply leadership concepts, skills, and decision making in the provision of high-quality nursing care, healthcare team management, and the oversight and accountability for care delivery in a variety of settings. (PO2)
CO2: Implement patient safety and quality improvement initiatives within the context of the interprofessional team through communication and relationship building. (PO3)
CO3: Participate in the development and implementation of imaginative and creative strategies to enable systems to change. (PO7)
CO7: Apply leadership concepts in the development and initiation of effective plans for the microsystems and system-wide practice improvements that will improve the quality of healthcare delivery. (POs 2 and 3)
CO8: Apply concepts of quality and safety using structure, process and outcome measures to identify clinical questions as the beginning process of changing current practice. (PO8)
Due Dates
This assignment is to be submitted by Sunday, 11:59 p.m. MT, end of Week 6.
Points
This assignment is worth 200 points.
Directions
Review information found on the following website related to hospital compare http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalCompare.html (Links to an external site.)Links to an external site.
Read the information carefully and then locate the following website. http://www.medicare.gov/hospitalcompare (Links to an external site.)Links to an external site.
Search for hospitals within a 50-mile radius of the community where you are working or had your prelicensure clinical experiences. Type in your zip code. Select your hospital and two others. Select hospitals/facilities and choose compare. If you live in a remote area and there are no hospitals listed within a 50-mile radius, select a zip code for a family member or a close friend who does not live near you. The idea is to review comparative data.
Click on the following topics to learn more.
Survey of patient’s experiences
Timely and effective care (focus your search on two of the conditions that apply to services provided at the hospitals)
Readmissions, complications, and deaths
Carefully read the information provided.
Develop a PowerPoint slideshow consisting of 8-10 slides. Include the following, keeping in mind what all this data means.
Title slide with information pertinent to the course.
List reasons to recommend hospital compare to consumers (patients).
List reasons to recommend hospital compare to staff who may seek employment.
For the slides below, clearly label them as Hospital A, B, or C:
Summarize patient experiences data for each hospital.
Summarize timely and effective care data for two conditions.
Summarize data for readmissions and complications and deaths.
List recommendations for improving data for one selected facility.
Summarize what you learned from this experience.
Tutorial: For those not familiar with the development of a PowerPoint slideshow, the following link to the Microsoft website may be helpful. http://office.microsoft.com/en-us/support/training-FX101782702.aspx (Links to an external site.)Links to an external site. The Chamberlain Student Success Strategies (CCSSS) offers a module on Computer Literacy that contains a section on PowerPoint. The link to SSP CCSSS may be found in the course list in the student portal.
Submit your PowerPoint slideshow by 11:59 p.m. MT, Sunday, end of Week 6.
Best Practices in Preparing PowerPoint Presentations
The following are best practices in preparing this presentation.
Be creative.
Incorporate graphics, clip art, or photographs to increase interest.
Make easy to read with short bullet points and large font.
Review directions thoroughly.
Proofread prior to final submission.
Spell check for spelling and grammar errors prior to final submission.
Abide by the Chamberlain academic integrity policy.