HCA 303 Final Exam Questions with Answers
- The difference between a hospital’s charges for an inpatient stay in the facility and the amount the hospital has agreed to accept from the patient’s insurance carrier is called:
- A) Capitation
- B) A contractual allowance
- C) Fee-for-service
- D) Uncompensated care
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- Which of the following is NOT a possible outcome of the decision-making process in cost accounting in health care organizations?
- A) Elimination of services that are losing money
- B) Enhancement of departments that are making money
- C) Management of “loss leaders” to the organization
- D) Management of financial investments for the organization HCA 303 Final Exam Questions with Answers
- The largest category of health care workers is:
- A) Nurses
- B) Physicians
- C) Respiratory Therapists
- D) Physician Assistants
- E) Occupational Therapists
- Residency training lasts from ________, depending on the specialty.
- A) 6 months to a year
- B) 4 to 5 years
- C) 1 to 2 years
- D) 3 to 10 years
- E) 12 to 15 years
- The impetus to change resident work hours was:
- A) The death of Libby Zion
- B) Strong unions
- C) Concerns about paying overtime
- D) Worries that doctors were too tired
- E) All of these are correct.
- F) None of these are correct.
- Licensure is:
- A) Voluntary for medical practice
- B) Granted by the state
- C) Mandatory for medical and nursing practice
- D) Granted by the state, and mandatory for medical and nursing practice
- E) Voluntary for medical practice, and mandatory for medical and nursing practice
- Criminal background checks for nurses and physicians are:
- A) Voluntary
- B) Not required to practice nursing
- C) Mandatory in most states for licensure
- D) An invasion of privacy
- E) Voluntary, and not required to practice nursing
- F) None of these are correct.
- Board certification is:
- A) Mandatory
- B) Part of a criminal background check
- C) Involuntary
- D) A form of credentialing that a physician has competency in a specific area
- E) All of these are correct.
- The highest forecast percentage growth in health occupations employment by 2022 is for which of the following occupations?
- A) Physician Assistants
- B) Registered Nurses
- C) Physicians and Surgeons
- D) Medical and Health Services Managers
- E) None of these are correct.
- Which of the following is an example of a “workforce planning and recruitment” function?
- A) Offering training and development
- B) Assessing employee performance
- C) Managing compensation and benefits
- D) Advertising for employees
- Private health insurance coverage includes all of the following EXCEPT:
- A) PPOs
- B) HMOs
- C) Indemnity plans
- D) SNFs
- E) HDHPs
- F) All of these are correct.
- The growth in health insurance in the U.S. came about as a result of all of the following EXCEPT:
- A) The rising cost of health care
- B) The increased government role in providing access to care
- C) The urging of employers to add this benefit
- D) The involvement of unions and collective bargaining
- E) All of these are correct.
- In purchasing health insurance, which of the following is NOT typically a consideration?
- A) Benefit packages
- B) Provider choice
- C) Ethical issues
- D) Coinsurance
- Which type of HMO offers the most flexibility for participating physicians?
- A) Independent Practice Association
- B) Closed-panel HMO
- C) Open-panel HMO
- D) None of these are correct.
- Which type of managed care plan offers patients flexibility in accessing their physician of choice?
- A) Health Maintenance Organization
- B) Preferred Provider Organization
- C) Point of Service Plan
- D) All of these are correct.
- E) Preferred Provider Organization and Point of Service Plan
- Access to the care of specialist physicians is limited in which type of health plan?
- A) Point of Service Plan
- B) Conventional Indemnity Plan
- C) Preferred Provider Organization
- D) All of these are correct.
- E) None of these are correct.
- The chief financial officer (CFO) of a hospital supervises all of the following officers EXCEPT:
- A) The controller
- B) The treasurer
- C) The internal auditor
- D) The independent auditor
- The Medicare prospective payment system for reimbursing hospitals utilizes:
- A) A “Cost Plus” charging system
- B) DRGs
- C) Per diem rates
- D) The RBRVS system
- Which of the following is NOT a characteristic of not-for-profit health care organizations?
- A) Must provide designated amounts of community benefit
- B) Revenues cannot benefit individuals in the organization
- C) May participate in political campaigns
- D) Are exempt from paying taxes and most business fees
- The Balanced Budget Act of 1997 implemented cost controls for Medicare expenditures in all of the following health care sectors EXCEPT:
- A) Home health agencies
- B) Outpatient hospitals and clinics
- C) Pharmaceutical companies
- D) Skilled nursing facilities
- Incentive compensation is believed to have what effect on employee performance?
- A) Increase retention
- B) Increase motivation
- C) Decrease performance
- D) No effect
- Performance appraisals are useful to:
- A) Identify areas of performance needing improvement
- B) Adjust based on performance
- C) Decide promotions of staff
- D) All of these are correct.
- The low supply of some health care workers (e.g., nurses) has led to which of the following impacts on HSOs?
- A) Lower satisfaction for existing staff
- B) Lower human resources costs
- C) Higher satisfaction for existing staff
- D) Higher retention of existing staff
- E) Greater motivation of existing staff
- Flexible benefits are helpful to employees because:
- A) They can choose benefits in line with their needs
- B) Coverage is limited to high-quality providers
- C) Employer covers total cost
- D) All of these are correct.
- A team is:
- A) A sports franchise
- B) A short-term group pulled together to address a specific agenda that disbands after a report is issued
- C) A group of people working together to achieve a common goal
- D) A long-term entity with revolving members, elected for three-year terms, staffed by a full-time employee
- E) None of these are correct.
- One of the ways to engage medical staff is to:
- A) Buy them cars
- B) Give them free lunches
- C) Promote alignment between hospitals and physicians
- D) Allow them to make all the decisions
- E) All of these are correct.
- Which of the following is NOT a benefit of effective health care teams?
- A) Improved coordination of care
- B) Less efficient use of health care services
- C) Increased job satisfaction among team members
- D) Higher patient satisfaction
- E) All of these are correct.
- Which of the following is NOT correct about Cross Functional Teams (CFTs)?
- A) They are not common in health care organizations.
- B) They address specific organizational needs.
- C) They include clinicians.
- D) All of these are correct.
- E) None of these are correct.
- Teamwork is NOT taught in:
- A) Nursing school
- B) Medical school
- C) Allied health programs
- D) All of these are correct.
- E) None of these are correct.
- Participation in the VHA Medical Team Training program was NOT associated with:
- A) Higher patient satisfaction
- B) Increased productivity
- C) A higher surgical mortality rate
- D) Greater costs of health care delivery
- E) None of these are correct.
- Health disparities have been identified based on the following criteria:
- A) Race
- B) Ethnicity
- C) Sexual orientation
- D) Language
- E) Income
- F) All of these are correct.’
- HCA 303 Final Exam Questions with Answers
- The CLAS Standards:
- A) If not implemented, cause hospitals to face steep fines and legal ramifications
- B) Inform, guide, and facilitate culturally and linguistically appropriate practices across the continuum of health care services
- C) Suggest guidelines for how to practice medicine, particularly preventive care for underserved populations
- D) Offer free translation services for every language
- HCA 303 Final Exam Questions with Answers
- Social determinants that contribute to health disparities include:
- A) Living or working conditions
- B) Geographic isolation
- C) Income and socioeconomic status
- D) Education
- E) Access to insurance
- F) All of these are correct.
- HCA 303 Final Exam Questions with Answers
- Structural barriers may impede patient care and increase disparities; for example:
- A) Providers who don’t respect traditional healing practices of Native Americans
- B) Clinic hours from 9 to 5 when most workers cannot take time off for an appointment
- C) Beliefs that only traditional Western medicine is appropriate
- D) Research data that shows a higher incidence of cardiovascular disease among minorities
- Select all the terms that can be used interchangeably with cultural competency:
- A) Cultural autonomy
- B) Cultural proficiency
- C) Cultural conditioning
- D) Cultural sensitivity
- E) Cultural proficiency, cultural conditioning, and cultural sensitivity
- HCA 303 Final Exam Questions with Answers
- Concerns with the term cultural competence include:
- A) Changing nature
- B) Inability to achieve 100%
- C) Difficulty measuring
- D) Subjectivity
- E) Changing nature, inability to achieve 100%, difficulty measuring, and subjectivity
- Which of the following is not a primary source of ethics?
- A) Personal beliefs
- B) Legal decisions
- C) Family traditions
- D) Religion
- E) Community culture
- What are the main sources of American law?
- A) Legislatures
- B) Judicial decisions
- C) Executive orders and administrative regulations
- D) State and federal constitutions
- E) All of these are correct.
- What are some of the ways in which health care organizations protect the rights of their patients?
- A) Utilization review processes
- B) Institutional review boards
- C) Patient advocacy or ombudsman offices
- D) Institutional ethics committees
- E) All of these are correct.
- HCA 303 Final Exam Questions with Answers
- A wrong against society as a whole, even if a particular individual is harmed, is considered a violation of which type of law?
- A) Civil
- B) Criminal
- C) Administrative
- D) All of these are correct.
- E) None of these are correct.
- Contract violations are generally considered to be part of which type of law?
- A) Criminal
- B) Civil
- C) Administrative
- D) All of these are correct.
- E) None of these are correct.
- Which of these elements is NOT necessary for a contract to be binding?
- A) An agreement between two or more parties
- B) Must be for something of value
- C) Must be lawful
- D) Must be written
- E) Both must be competent to consent
- The investigative and enforcement authority to deal with fraud and abuse violations was granted to the Department of Health and Human Services (DHHS) through:
- A) False Claims Act
- B) Stark Laws
- C) Operation Restore Trust
- D) Anti-Kickback Act
- Examples of health care fraud and abuse include:
- A) Claims do not meet medical necessity
- B) Duplicate billing
- C) Upcoding of services
- D) Kickbacks for referrals
- E) All of these are correct.
- Violations of the Criminal Disclosure Provision of the Social Security Act include which of the following penalties?
- A) No criminal penalties
- B) Up to 10 years in prison and/or $50,000 in fines
- C) Up to 1 year in prison and/or up to $10,000 in fines
- D) Up to 5 years in prison and/or up to $25,000 in fines
- E) None of these are correct.
- HCA 303 Final Exam Questions with Answers
- An example of a Stark Law violation is:
- A) A hospital offering a physician office space at fair market value
- B) Paying a physician for a referral
- C) Hiring a doctor who is an excluded party as a Medicare Provider
- D) Upcoding a claim to receive higher reimbursement
- E) All of these are correct.
- Violations of the Emergency Medical Treatment and Active Labor Act (EMTALA) include all of the following, except:
- A) Dumping a patient on another hospital because they are very sick
- B) Diverting a patient to another hospital because they are unable to pay for services
- C) Completing a Medical Screening exam and stabilizing the patient
- D) Refusing to treat a patient because their benefits are better at a different hospital
- E) None of these are correct.
- HCA 303 Final Exam Questions with Answers
- The Anti-Kickback Statutes:
- A) Only apply civil penalties for willful payment or receipt of money for referring patients
- B) Impose a civil monetary penalty of $10,000 per violation
- C) Are not restricted by the Safe Harbor Laws
- D) Impose criminal liability for the knowing and willful payment of any kind or receipt of payment of any kind for a patient or service referral
- E) All of these are correct.
- Seven essential elements of an effective compliance program include:
- A) Establishing compliance standards of conduct and procedures
- B) Overall compliance program oversight
- C) Due care in delegation of authority
- D) Monitoring and auditing systems
- E) All of these are correct.
- Gursky identified which of the following issues putting rural hospitals at risk for bioterrorism?
- A) Lack of training on how to identify early signs of potential biological hazards
- B) Lack of reliable communication equipment
- HCA 303 Final Exam Questions with Answers
- C) Lack of vaccinations
- D) Lack of quarantine facilities or up-to-date facilities
- E) None of these are correct.
- Human error is:
- A) Intentional act
- B) Disregard for human life
- C) Inadvertent slip, lapse, or mistake
- D) All of these are correct.
- E) None of these are correct.
- Human trafficking involves:
- A) Modern-day slavery
- B) Exploitation of laborers
- C) Exploitation of women and children
- D) Sexual exploitation
- E) All of these are correct.
- F) None of these are correct.
- Medical tourism includes:
- A) Outbound
- B) Inbound
- C) Intrabound
- D) All of these are correct.
- E) None of these are correct.
- Which of the following is NOT an example of stalking?
- A) Unwanted phone calls, texts, letters, emails, or social media posts
- HCA 303 Final Exam Questions with Answers
- B) Following or spying on a person
- C) Leaving unwanted items, gifts, or flowers
- D) Spreading rumors about someone
- E) All of these are correct.
- F) None of these are correct.
- HCA 303 Final Exam Questions with Answers